Frequently asked questions

WHY SHOULD I CHOOSE ADDCOUNSEL ?

If you are keen to be treated privately, without other patients and have your own personal team to help you to restore your health and wellbeing, then Addcounsel is an option.

What is most important is you choose the treatment provider most suited to your circumstances, it requires careful consideration.

DOES ADDCOUNSEL TREAT PEOPLE FROM THE MIDDLE EAST?

Yes we have over 80% of people from UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Egypt, Oman, Qatar and other countries.

DO YOU TREAT MEN AND WOMEN ?

We treat both men and women, we aim for female only team and male only teams

DO YOU HAVE TEAM MEMBERS WHO SPEAK ARABIC?

Yes we have some team members who speak Arabic, including 5 Psychiatrists.

WILL I BE THE ONLY PATIENT?

Yes – this treatment service is for you and if required your family. Our team is in place to support you on the path to recovery. This does not mean you will be alone, you will meet between 5-20 people over the course of your time with you.

ARE YOU A HOSPITAL OR A CLINIC?

Neither – We offer a private community mental health treatment service. provided by trained medical staff and therapeutic support members. We are registered with the Care Quality Commission (CQC) which regulates hospitals and clinics.

WHERE IS THE TREATMENT PROVIDED?

We treat patients in a number of Luxury properties located in the Chelsea, Kensington or Knightsbridge area.

Our approach is grounded in a philosophy that a ‘home from home’ approach is beneficial to establishing a stable environment for care.

We have a brochure that shows some of the interiors.

WHAT ARE THE PROPERTIES LIKE?

They range from £5m-£50m in value 2 -bedroom apartments to 7 -bedroom house with a swimming pool. They are secure and located in areas that offer excellent access to local amenities.

HOW LONG IS THE ADMISSION PROCESS?

This is dependent upon a couple of things

Where are you currently located

How quickly we can assess you with our Consultant Psychiatrist

Your current health

Typically, we can admit within 24-48 hours of you calling us.

DO YOU PROVIDE DETOX SERVICES?

Yes we provide medically assisted detox services, there length depend upon the type of drug, quantity, pre existing health conditions. We provide care monitoring with 24 hours nursing, GP visit, Psychiatric monitoring and full medical support.

CAN I COME FOR A DETOX ONLY?

Yes – you can come for a DETOX only, however most patients elect to either engage with our ongoing treatment services

DO YOU ONLY TREAT ADDICTIVE DISORDERS?

No – We provide care for a range of services for Mental Health conditions including but not limited to

OCD

Bipolar

Personality Disorders

Anxiety and Mood Disorders

PTSD

Stress Related Behavioural Issues

Eating Disorders

DO YOU PRESCRIBE MEDICATION?

Yes – we will review your current medication and consultant with other Doctors, to determine what medication to continue with.

HOW LONG IS THE TREATMENT?

Detox services are usually between 4-8 weeks

Initial treatment is 6 weeks

Mental Health services can range in length dependent upon presentation and proposed medication, this ranges from 4-52 weeks in duration.

CAN I PAY BY INSURANCE?

No – We offer only private pay services,

Payment is in advance, subject to assessment and no refunds

Payment can be made by most Credit Cards or Bank Transfer

HOW MUCH DOES TREATMENT COST

We offer the following packages

P1 2 Bedroom apartment Detox – £24,995 per week

P2 3 Bedroom – Detox or Mental Health Management £45,995 per week

P3 4 Bedroom – Full Medical Management £59,995 per week

P4 Full Medical Management + Pool £85,000 per week – Waiting List

In addition to this we provide additional services for aftercare and overseas support, enquire regarding this. Please refer to our website regarding the scope of services

CAN I LEAVE AT ANYTIME ?

We cannot hold you against your will, though as a regulated healthcare provider we have a duty of care to ensure in the event of an unplanned discharge, this is completed safely.

If we feel you are at risk to yourself or others, we reserve the right to contact emergency services.

You will not be able to claim a refund.

CAN I HAVE MY TELEPHONE?

Yes – you are permitted your telephone – however we reserve to the right to request usage between particular times of the day.

CAN I HAVE VISITORS?

Yes – subject to current COVID 19 restrictions, we encourage pre planned visitors

CAN YOU COLLECT ME FROM MY COUNTRY OF ORIGIN?

Yes arrangements can be arrange to collect you from your country of origin

CAN I BRING MY PET?

Yes you can, we would provide 72 hour’s notice to make arrangements for this, a security deposit may be required

CAN I SMOKE ?

Not in the property, if you require an outside area this can be arranged but there would be a premium to securing this.

CAN I WORK/DO BUSINESS WHILST IN TREATMENT?

Yes, you can, we will discuss with you the parameters to work within. You are investing time and money in treatment its important this is not wasted, though we do recognise the need to ensure business is attended to.

HOW DO I GET TO YOU ?

We collect from all international airports and private facilities across the U.K. We will collect you and from there you are in our hands.

I AM A HIGH-PROFILE PERSON CAN YOU PROTECT MY PRIVACY?

We work with many high profile, media, business people, our approach has been developed to present a perception of visiting the country for business purposes.

All our team are carefully vetted, under tight non-disclosure agreements and worked in the field of mental health for many years.

I HAVE SPECIALIST DIETARY NEEDS CAN YOU SUPPORT THIS?

We notice we can make arrangements to ensure your dietary needs are met.

CAN SOMEONE STAY WITH ME?

Subject to confirmation by the Consultant Psychiatrist, this may be accommodated.

CAN I LEAVE THE PROPERTY?

Yes you can, you will be accompanied by a member of the team. We actively encourage this

The recovery begins here